★★★★★
I have played a part in organising too many funerals in recent years. I cannot fault and highly recommend G.Burgess.
I have to give particular praise to Martin who planned and directed my mums funeral. Not only is he an outstanding professional he is a wonderful person. His patience, kindness and warmth made one of the hardest times of my life that bit lighter. Martin made a real impression that I'll always remember and be grateful for. Thank you Martin.
★★★★★
The thought and care and respect for the whole process was outstanding by Martin. He is very attentive without being intrusive and extremely helpful and courteous at such a difficult time.
★★★★★
Two words summarize the support that I and my family received: compassionate and professional.
Mr Schoen and his team were able to proverbially 'save the day' when issues arose, and I have no reservation in recommending them in a difficult time.
★★★★★
Very helpful considerate and respectful, would not hesitate to use again
★★★☆☆
When I arrived I rang several times before the door was answered , even although I was on time for my appointment. I was offered a coffee, but it would have been better not to do this as the undertaker then said the milk was off, and I’d have to have it black.
On the phone and when I arrived I stated I wanted a Direct Cremation.
Poor Lynne, who was really helpful, was given the wrong information, I think by the IT department, which meant that I have been left out of pocket to the tune of over £1400. I wanted a Direct Cremation, and the Prepaid Plan was for a Simple Funeral, she took advice,