★★★★★
We cannot thank John O’Donnell and the team at Union Street Kilmarnock enough for the care, compassion, and quiet professionalism he showed during one of the most difficult times our family has ever faced. After the loss of my sister Elaine, we were still trying to come to terms with our grief when, just nine days later, we were struck again by the passing of my brother John. It was an overwhelming and heartbreaking period for us all.
From the very beginning, when Elaine passed suddenly, John was there to guide us through every step. He personally ensured she was brought into his care with di
★★★★★
After losing both our parents in the space of 15 months saying our goodbyes was made easier by the kindness and compassion shown by John and Keith from Portland Funeral directors. The whole process from start to finish was seamless, professional and and made our loss a little easier to cope with.
★★★★★
Portland Funeral Directors made the planning of my wife’s funeral straight forward. Alan guided us through the process with dignity and compassion helping us to make informed decisions as to what we should do with all aspects of the ceremony. They put us in touch with an excellent celebrant in Sandy Gibson who was patient with our recalling memories of my wife and her life that sometimes we had forgot. We would certainly recommend Portland Funeral Directors to anyone who needs their services
★★★★★
This is the second time we have used this company and can’t thank them enough with their help, understanding, and care both with family and the deceased.
Nothing was too much trouble and never did we feel rushed.
Everything was covered with no stress. Our services were very personal to our mum and dad and that showed at the ceremonies. From photographs, music and media for those to see over the world, their attention to detail was second to none.
A very caring company that made a difficult time so much easier.
Can’t thank Alan, Keith and all other staff that dealt with us enough, you ar
★★★★★
couldnt ask for better service keith was so caring and it came from the heart and that helped me so much to know my boy was being looked after with dignity and care nothing was to much for them they done everything to try help me through the process i cant thank keith enough for his heart felt care it helped as much as it could to know my boy was being handled with care and was safe so glad i picked this parlour as my sons final resting place before i said goodbye to him for now there isnt anything they wouldnt do to help you through the care and love they show is straight from the heart its n