★★★★★
I just wanted to say how grateful I am for the support I received from the Caversham branch. During a very difficult and emotional time, the team made the whole process feel a little easier.
I’d especially like to mention Nikki. I honestly couldn’t have been in better hands. She was caring, patient and clear in her communication, and I always felt listened to and supported. That meant a lot.
Lisa was also very professional during the service. She had a calm, reassuring presence and handled everything with dignity and care.
Thank you to everyone at the branch for treating everything and everyon
★★★★★
My wife had been ill for many years with Dementia and was deteriorating quite quickly and so in the Spring of 2022 I decided to look into pre-paid funeral plans for my wife and for myself. I contacted another funeral director first who was less than helpful. However my initial phone conversation with Lisa, at Miles and Daughters, Caversham, was lovely. She was instinctively kind and compassionate. She invited me to come into the funeral home to meet her and talk about things. There, I was made to feel welcome and comfortable. Lisa was truly interested in Sue as a person and in us as a co
★★★★★
We cannot thank Lucie enough at Winnersh for her assistance with the funeral for my partner Caroline. From the initial meeting with my daughter Rebecca she comforted us and took us through the process with empathy. She helped us to choose the crematorium, which was perfect, and the celebrant Kathty that led an absolutely amazing celebration of Caroline's life. Also the carriage team were excellent, being kind and offering support whenever it was needed. We cannot thank Miles and Daughters enough for everything that they did from start to finish, and I would not hesitate in recommending them to
★★★★★
I wanted a family based firm to handle my wife's funeral. Miles & Daughters fit that requirement perfectly.
The arrangements were flawless and all our friends and relatives commented on what a perfect event it was to celebrate her life.
Lucie did a great job in co-ordinating the whole process from identifying the perfect Celebrant to producing a beautiful Order of Service and on the day their team was polite, efficient and caring. I would like to highlight the Funeral Conductor, Lisa, as she was of great support to the family after the event and spent time to talk to all the attendees and en
★★★★★
I first went to Miles and Daughters in 2018 where I met Lisa. Over the years I have attended funeral’s where they have been ran by Miles and Daughters, I always have seen the care and dedication that goes into each and every one of them.
On 31st August my sister suddenly and very unexpectedly died. I rang Lisa the same day and honestly broke down over the phone. Lisa was very patient and understanding, she told me to come in and she would explain what we needed to do as a family.
Lisa and the team at Miles and Daughters helped us every step of the way, there was not a job too big or too sma