★★★★★
I have been working with Frances for sometime, providing funeral flowers for her clients. When I speak to our mutual customers, they always mention how Frances has been so caring and sensitive in dealing with their requirements. I have heard nothing but praise for her and I'm very happy to be involved with a local funeral company who have the finest customer care.
★★★★★
Would thoroughly recommend Frances and Opal.
Frances was there during the whole process of arranging the funeral. She made lots of suggestions and spent lots of time with us making sure we knew all the options, she also kept in touch and supported us through the whole process .It made it all so much easier.
Frances led our service with great empathy and compassion, she also made sure she met the close family before we went into the service. She helped turn what was a very sad day into a lovely memory of a great farewell to our Mum. We were able to make it very personal with her help.
Thank you
★★★★★
I have used Opals Funerals for the funerals of my Mum and Dad over the last two years, and been exceptionally pleased with the service and compassion given to me and my family.
Frances is so caring, respectful and sensitive and helped and supported me at every stage. She enabled me to create a very personal and meaningful funeral ensuring that we could have everything that we wanted and that everything went smoothly.
I would most certainly recommend Opals in creating the bespoke and special funeral that your loved one deserves and to receive such care and compassion at a very difficult time.
★★★★★
My father passed away unexpectedly two years ago and I was very fortunate to have Opals recommended to me. As I had no experience of all that had to be done and decided, Frances Alcock carefully explained everything to me and supported me through the entire process. Her recommendations for the ceremony were sensitively made, and the funeral was a positive celebration of my father's life. When my mother passed away recently I had no hesitation in asking Frances to manage her funeral as well. Frances took great care of us throughout and I am grateful for all the time and effort she dedicated to
★★★★★
Frances recently led the funeral service for our Mum. As we had heard great reviews of her work we wanted her to take the service for us although this meant she needed to work with another funeral directors some distance from her base. She did an excellent job, managed all the liaison and supported me and my sister through the whole process. She guided and advised us throughout and led the service with real feeling and understanding for the family who were saying farewell to a great lady as well as celebrating her life. Frances shows great empathy and understanding for all involved and she hel