★★★★★
The service offered was fantastic, they really do plan everything and support you throughout the whole process. The attention to detail was excellent and we were left with wonderful memories of our loved one from a well planned and organised funeral.
★★★★★
As a family we lost our wonderful husband to my mum he was her world, my brother and I lost our gorgeous, kind, loving dad, along with the rest of our family.
We cannot thank these people enough for all of their help, kindness, respect & caring manner from start to finish.
We have to say that Liberty, was absolutely wonderful she was so lovely and really showed respect and was available anytime we needed her.
We did not have a lot to do with any of the other staff as Liberty did it all for us.
We thank all the staff from preparing & looking after Dad so wonderfully of which we are grateful to
★★★★★
Liberty was amazing she helped us plan mums funeral from start to finish. She was always available and kept us up to date with everything. The whole process was made much easier with her help.
★★☆☆☆
My mum’s funeral: Good communications and a well-run funeral during the challenges of Covid. Very smooth, thoughtful and helpful at such a sad time.
After the funeral the backroom staff were unhelpful, not willing to supply accurate receipts for probate “There will not be a corrected invoice” (just lots of irrelevant information about how the financial plans work and discounts which we had never asked for). The difference between front of house service and admin is chalk and cheese. I felt the admin were cruel at such a difficult time and need to understand the requirements for accurate docum
★☆☆☆☆
I'm very sure there were a number of reviews here before mine, so I don't know how long this will stay online.
But it is with great sadness that I feel the need to post a negative review for a funeral director given their role in our lives, however given our experience I would not want anyone else to have to go through the same.
To try and keep this short I'll list the good and the not so good:
The good:
• The day of the service went without a hitch, everyone was very professional and kind. The whole team did a great job.
• At some of the more difficult times, such as visiting the Chapel of