★★★★★
We were extremely happy with the professionalism and compassion shown by the Coles team at Birchgrove during the funeral arrangements for our Mum. We were treated with respect and compassion throughout. The entire team and hearse staff were outstanding. They treated our Mum with great dignity. Their calm and thoughtful approach guided us through a very difficult time.
★★★★★
I'm writing to you Coles Funeral Directors for the funeral you gave my Mum on Friday 7th Nov at the Briwnant Chapel.
It was so seamless, professional and also friendly!
The feedback from family and friends who watched the funeral online was amazing!
I've attended funerals that Coles have directed and have always been impressed but you have always have doubts when it's something you've been involved with.
Jude guided us through every detail and was patient and so kind especially with my 98 year old Dad.
Thank you again to the whole team!
★★★★★
Coles in Birchgrove are amazing. They showed my mum so much compassion when she was in their care. They have been amazing before, during and since my mums funeral. They made everything easy and it was personal to us all as a family during such a difficult time
★★★★★
My sisters and I would like to express our heartfelt gratitude to everyone at Coles Funeral Directors (Birchgrove) for the extraordinary care and compassion we received both leading up to and during Adrian’s funeral. From our very first contact, every member of the team was professional, understanding, and genuinely supportive, guiding us through a very difficult time with patience and kindness.
We are especially thankful for the respect and care you showed Adrian while he was in your care, which brought our family great comfort. Every detail of the service was handled with meticulous attentio
★★★★★
We are leaving this review for Coles Funeral Directors (Birchgrove, Cardiff) to personally thank everyone there, not only for their professionalism but for the way they looked after our daughter Victoria.
From the first initial discussion to the actual service, every last detail was carried out and met without hesitation and we felt that as a family we were in full control of her Funeral.
Thankfully we have not had to arrange a funeral for some time, but we would have no hesitation in recommending Coles.
Once again our family and friends would like to thank you all for making her day strees