★★★★★
We received outstanding care from the team at Co-op Funeralcare while arranging my aunties funeral. During such a difficult time, they were incredibly kind, professional and supportive, guiding us through everything with compassion and sensitivity. A special thank you to Tracy, Alison and Julia, who were all amazing. They went above and beyond to make sure everything was perfect and that our family felt supported throughout the whole process. Their kindness and attention to detail meant so much to us.
We are truly grateful for the care they gave our auntie and would highly recommend the team t
★★★★★
My sister and I cannot thank Alison and Tracy enough for the care, compassion and professionalism they showed while arranging our mums funeral.
From the very first meeting with Alison and Tracy we were guided with patience and kindness they took the time to listen to our wishes and making everything as smooth as possible during a really difficult time.
On the day itself, everything was handled with dignity and respect and nothing was to much trouble , our family and us felt completely supported throughout and we are so grateful for the way they helped us give mum the send off she truly deserve
★★★★★
What a fantastically caring team to work with. I have worked with Tracy twice in 15 months and both times she was amazing. Incredibly caring and sympathetic, she takes her time to understand exactly what you require for the funeral and then ensures it happens. When your relative arrives into their care they are treated with compassion and respect. When visiting at no point do you ever feel rushed or a nuisance. Alison directed the funeral with dignity and respect. She was wonderful to work with, nothing was a problem and she went out of her way to make us feel heard and taken care of throughou
★★★★★
Right from the start of my contacting Broken Cross Co-op funeralcare I have met only kindness and helpfulness from all the team.
Tracey, who understood my hearing problems on the phone and emailed instead, Chloe, and Alison who advised on the funeral service and was so kind and thoughtful at the service itself.
Thank you.
Jess, and family.
★★★★★
What an amazing team of people at this branch. The job of organising my Dad’s funeral was made as easy as possible by the professionalism and care that Alison, Tracey and the wider team showed. They were the same team that supported us with our late Mother’s funeral and recognised the family and Dad’s name immediately. You have no idea how much comfort this brought to us all and this meant that we had no concerns or worries about what would be happening on this day. From the recommendation of a great humanist celebrant Emily to the personal touches on the day it felt as easy as it could.
Thank