★★★★★
Charles Steven’s have just managed our mother’s funeral, and the care, empathy and attention to detail has been faultless. Mark saw to every detail and was able to meet any requests we made, and on the day Tom and his team were so kind and compassionate on what was very difficult time. So thank you to everyone at Charles Steven’s for making what is a very difficult time that bit easier.
★★★★★
I can't praise Charles Stephens enough for arranging every aspect of my late mum's funeral. From initial contact to the funeral itself they made everything easy. There were extremely helpful, empathic, respectful and kind. They also provided gentle advice and answered all communications immediately and so alleviated any anxieties I had at such a sad and daunting time. I wholeheartedly recommend them. I would like to say a huge thank you to all of the team.
★★★★★
We have now used Charles Stephen’s Funeral Directors in Neston twice within 12 months. On both occasions we were treated very professionally and shown great kindness and care. I would definitely recommend their services highly.
★★★★★
Charles Stephens managed my father,s recent funeral. I’m very grateful for the care given to him by Pippa, her kind words meant a lot at a difficult time. Mark was very professional and caring and helped me through the decisions that needed to be made. On the day of the funeral I felt very much looked after by Charles Stephens, especially Richard, the funeral was everything I wanted for my father. I wouldn’t hesitate recommending Charles Stephens
★★★★★
Our family, especially Graeme, Sian and Chris, would like to thank Charles Stephens for the quality and excellent Services we received recently.
Sadly my beloved Sister passed and CS provided compassionate and professional guidance during this extremely difficult time.
Mark, Pippa, Tom and all of the bearers and the drivers, really looked after us and made sure everything ran smoothly. From the moment we got in touch, the very first phone call, the preparations and arrangements on the day, every little detail, they gave our loved one the best care possible.
Any questions we had were answered p