Charles Stephens Funeral Directors Claughton

★★★★★
Charles Stephens recently arranged our mother's funeral. The service from the manager, Kim, was professional, supportive, efficient and courteous. Nothing was too much trouble. Kim kept us fully informed throughout, gave advice where required and was in constant touch. This was very reassuring. We could not have asked for a better service. On the day, Tom and his colleagues, gave us a first class service. They were professional, helpful, respectful, unobtrusive and dignified. We could not have asked any more of the Charles Stephens team and we are very grateful to them.

★★★★★
We as a family and l particularly found Charles Stephens to be wonderful when dealing with mum's passing and funeral. A special mention for Kim at Claughton office who was so kind and caring. Our whole experience has been stress free and all of our wishes for mum were met with no problems. Thank you all so much. Shields family

★★★★★
From start to finish Charles Stephens were nothing but kind, curtios and professional, making a very difficult time run as smoothly as possible, kept us updated throughout the whole process. Our family will always be very grateful for all there care and consideration.

★★★★★
wonderful care, compassion and empathy shown by Kim, and on the day of my dads service, Gavin and his team were dignified, respectful and totally professional.

★★★★★
Very professional service, each and every member of staff show empathy & compassion and much understanding. Extremely supportive & nothing is a bother, high standards of care & dignity given. Kim is a absolute treasure.