★★★★★
From the first phone call to Liam, the compassion and empathy that was shown for my beloved man and our family was unbelievable. They helped retrieve my mam and dealt with her passing with dignity and respect. Nothing was a problem for them. I really can't speak highly enough of them all and can't thank them enough for all they did for my mam and us x
★★★★★
Absolutely fantastic,professional service from the outset. Made a very sad time more bearable. My Dad had an amazing send off. Liam,is such a lovely,caring young man,professional and kept us up to date at every stage of the arrangements.He is an absolute credit to the business. Couldn't have asked for anything more.
Thankyou
★★★★★
I work as a deputy manager in a home for adults with learning disabilities and was looking to arrange a funeral plan for one of our clients, derwentside funerals was recommended to me and I can only praise them for all their help especially the young gentleman who arranged it all for us, Liam Tait he was professional from the start and throughout and made everything so easy to discuss and arrange especially as it something not everyone likes to talk about, due to this we have contacted him again to arrange another funeral plan. I would highly recommend him and the company to anyone.
★★★★★
Liam and the team were very professional and respectful of our wishes for the funeral service of our Mum.Liam was empathatic but also efficient through a very sad time. We only have praise for how Liam conducted Mum's funeral . Thank you to everybody .
★☆☆☆☆
Front start to finish this company have been uncaring and unprofessional. My mother died suddenly and the coroner was involved this firm went ahead and booked the funeral etc without say so from the coroner and didn't inform the family we basically had 24 hrs to make arrangements etc. On the day of the funeral they didn't send enough mourning coaches and family had to go in ordinary estate cars, they failed to stop at the house where she used to live as promised, at the crematorium they asked a family member if they knew where her plot was in our local cemetery so they knew where to put her fl