★★★★★
From start to finish all the staff at Derwentside Funeral Services have been amazing. Made Everything so personal and perfect for my grandads funeral today. Extremely professional, extremely respectful Everything was great. Thank you all so much
★★★★★
Derwentside Funeral Services provided an excellent service for my mam and mother in law funeral as they died within weeks of each other. They are extremely professional and nothing was too much trouble. I would like to thank Liam who made everything much more manageable and treat both families with respect and empathy. Thank you so much
★★★★★
Derwentside Funeral Services are to be thoroughly recommended for the excellent way they arranged my husband's funeral recently. My family were treat with dignity and respect. Everything we asked for we got and more. There was always someone there at the end of the phone to answer any questions we had. Thank you very much, my family will never forget your kindness at this very sad time!
★☆☆☆☆
Went to pay my respects to my relative. Rang the doorbell to ask which room she was in and the woman had no clue. Barely smiled at me with no compassion. Said she had to ring someone to ask where she was. Appalling.
The priest/deacon didn’t even know her name. Had to ask relatives when he came into the funeral home - so unprepared and unpersonal. Surely services can be cost effective and still organised and compassionate. Disappointing is an understatement
★☆☆☆☆
It has been a year and a half I've finally calmed down enough to write this.
They were first attenders at my Dads passing, Matty Robinson, we were told that he would be transferred to the freeman hospital because of the way he had died, we were grieving so after six days we rang and asked if he had come back from the hospital Derwentside said he had not, but would inform us when he did, we waited another seven days and rang again they said that my father was still not with them at the Medomsley road, we started to get concerned so rang our doctor who told us to contact the hospital direct, we