★★★★★
From the first time I called Simon he was attentive, calm and professional. When you are grieving it’s really important to have a caring service provided and Otter Valley was exactly that. I organised funeral arrangements from abroad, but it was exceptionally smooth, with regular WhatsApp communication and clear guidance throughout. Thank you again for your exceptional care for my father
★★★★★
Simon and Otter valley funerals handled my Aunt’s passing and funeral with the upmost respect. Simon was extremely helpful and her funeral was just as I wanted it to be. When my Aunt’s funeral very nearly had to be changed due to a family emergency Simon was on hand to discuss options and offer helpful advice and support quickly and compassionately. Every detail I wanted for my Aunt was followed to the letter and her eulogy by Tina was beautiful with sincere detail.
Thank you so much to everyone that made my Aunt’s funeral the perfect goodbye.
Melanie Holmes
★★★★★
The professionalism, care and support we received from Otter Valley Funerals was exceptional from our first meeting with Simon the evening my father passed away at home to the after care and related services. Simon was kind, compassionate and always available to us. He guided us through the processes of registering the death and arranging the church service, offering useful advice and making the difficult time less harrowing. Simon made it easy for us to provide dad with the bespoke send off that he had requested and nothing was ever a problem. Simon would return our call the same day and all
★★★★★
Otter Valley Funerals made the arrangements for my recently departed Father. I was fortunate to be able to discuss Dad’s wishes before he died and he liked supporting local businesses and suggested I go and see them which I did. Simon and his team provided an excellent service from start to finish with the utmost care and attention. Recommendations for the flowers from Holly and Musgrove Willow coffins were taken up and again formed part of Dad’s wishes at this difficult time. The funeral service and wake went to plan and Dad would have been proud that he had such a fitting send off. My thanks
★★★★★
My father's funeral was made easy to organise thanks to Simon. He was attentive, compassionate and ensured everything ran smoothly. Simon cares deeply about what he does and it shows in all the details. We were very happy to find Otter Valley Funerals, as a local, family run business and we are very grateful to Simon and his team at this very sad and difficult time for us.