★★★★★
What a fantastic service provided by such lovely people Marc and Cassy made things so much easier for us
We don't live in Plymouth and was arranging a funeral for our brother in Plymouth. Without the support guidance and advice from Knapman Fhneral Servjce we would have been lost
Thank you so much for your wonderful service provided to us and our brother
★★★★★
I am immensely grateful for the exceptional service provided by The Knapman family during such a difficult time. Their professionalism, compassion, and attention to detail were unparalleled. From the initial planning stages to the final farewell, they ensured that every aspect of the service was handled with care and respect. Marc truly went above and beyond to honor my mum’s memory, providing comfort and support to our family throughout the process. I highly recommend their services to anyone in need of a compassionate and dedicated funeral director.
After receiving such poor service from a
★★★★★
Denise and I would like to thank you and the team for your professional and personal service. From the first initial telephone call when my sister passed on the 5 October through to the final farewell at Ford Park Chapel was faultless. Cassie, you guided us through a difficult process and talked through the various options before we decided on a service at Ford Park Chapel, which was a perfect. The order of service that Marc put together was amazing, and I particularly liked the personal contact with the florist. We had the opportunity to meet the wonderful Zoe, and finally the Celebrant S
★★★★★
After losing Mum before Christmas we had a recommendation to go to Knapman & Family for the funeral arrangements and we are so glad we did. From collecting Mum just a couple of hours after her passing through to the funeral a month later, everything was handled so sensitively. There was no pressure on us for anything. The suggestions made to us were so helpful and showed that Cassie and Marc listened attentively to our needs at a time we probably weren’t all that coherent. The Celebrant Sharon was really helpful and caring and both Sharon and Marc were fantastic on the day. Even having a piper
★★★★☆
Overall our experience with the Knapman family was good.
At times they were a little bit lacking with regards to information but as we asked questions they were very quick to get back to us with answers thank you for looking after our loved one.
However our experience with knapmans chosen male celebrant is a different story. We found him to be insensitive and uncaring twice during our loved ones funeral he made mistakes and made an insensitive comment which upset us greatly. We would have complained to him directly after the funeral but he had disappeared.
Losing a loved one is beyond heartbre