★★★★★
Very caring and respectful team. Accomodated all my requests and wishes. Would highly recommend Frank Stephenson & Son for their excellent care of our loved one. Ian the funeral director was so kind and caring and nothing was too much trouble. They made this sad time more bearable. Thank you. Janice.
★★★★★
The team at Frank Stephensons & Son provided an outstanding service for our loved one’s funeral. Kevin’s attention to detail, clear communication, and dignified approach made a very difficult process much easier to manage. Every request was granted and the day of the service was handled by Rachel (who was incredibly professional) and the team at Stephensons with grace and sensitivity. A truly excellent service from a team that clearly cares about the families they serve.
★★★★★
Kind, caring, compassionate and patient are just some of the words I would use to describe Ian and the team at Frank Stephenson.
Ian instantly put me at ease and gently guided me through the process of organising my mother's funeral, going above and beyond my expectations.
I wouldn't hesitate in recommending Frank Stephenson.
Thank you Ian.
★★★★★
Ian and his team at Frank Stephenson were fantastic in helping us every step of the way, and made a very difficult time as painless as possible for our family. Ian was extremely helpful, empathetic and proactive in recommendations and advice when required, and I would have absolutely no hesitation in recommending Frank Stephenson.
★★★★★
I will never be able to say thank you enough to Kevin and team who took the most lovely care of my beloved sister. Feeling an immense sense of panic and distress entering the office Kevin had the most calming, gentle and kind attitude it made every difference in how I could negotiate this devastating situation. From the suggestion of the celebrant to conduct the service to the whole handling of the funeral everything was spot on and always so respectful - I felt cared for and supported. It is now a few months along that I can look back and I can say there are some good memories of what was mad