★★★★★
Co-op Funeralcare were very professional and couldn't do enough to help at this very sad time.
They put us in-touch with a celebrant who took the details of my father and performed a lovely service. We had phone calls from the undertaker who explained what would happen on the day.
★★★★★
Excellent service from Beverley Funeralcare from 1st meeting to the last. Everyone courteous, kind and dignified.
★★★★★
Thank you to Sian Muzla at Beverley CO-OP Funeralcare for the outstanding care and compassion she showed while helping us arrange my dad’s funeral. She supported us with dignity, kindness and patience at an incredibly difficult time.
With close family living abroad, the situation was made even harder, but Sian went above and beyond to ensure my dad’s wife was never left feeling alone or overwhelmed. She showed genuine compassion, and she quite literally held her hand through moments of confusion and heartbreak after losing her husband of over 40 years.
Sian was calm, transparent and reassuri
★☆☆☆☆
Sent a complaints letter regarding my mums funeral over a week ago now, still haven't heard anything back from them.
Would definitely not recommend, go with a small/family run local business that care more about their customers than just making money. Added many stresses to an already difficult time.
★☆☆☆☆
Where to start... The day of my father's passing. It took 4 phone calls (cut off once) to get Co Op to come and collect him. Their systems had at the time been hacked / down so they were working manually - writing stuff down. I was told it would be quick. Each time I rang to see what was happening, I spoke with someone different who went thru the whole process of taking all the details down again, 3 separate times. Many hours later, a young woman and older man arrived to collect my dad. Whilst bringing his body down the stairs on a stretcher, the man carrying it from the back had to stop and g