★★★★★
The staff were comforting, supportive and respectful. They could not do enough to help us especially Amber who visited mum several times at home. They took care of everything for us and respected all our wishes. An amazing company.
★★★★★
Amber and the team were exemplary when helping to plan both our Mother’s funeral in June of ‘25 and then our Father’s in February ‘26.
Nothing was too much trouble for Amber, from helping organise the Order of Service, helping with the music for the funeral and the picture show, plus all the other legal requirements.
Additionally, Amber was sympathetic, comforting, but remained totally professional to us during this emotional time, especially when organising our Mother’s funeral, whose passing was so sudden, leaving us in total shock.
When faced with having to go through this process again som
★★★★★
Highly recommended...very professional & knowledgable, offering advice when needed. Nothing was too much trouble. I really felt my husband was treated with the utmost care & respect he deserved.
★★★★★
We dealt with Clare and her team at the Epping branch. The made the very difficult circumstances go as smoothly as possible. From the very first meeting when we discussed the funeral, we felt that we were in capable hands. Clare was very patient, discussed the various options that were available to us, and never made me feel rushed or under pressure to make a decision. They were so empathetic to the loss we felt , and the family were very grateful for the caring manner, and respect and dignity shown to our beloved mother.
★★★★★
Sadly I had to say goodbye to my Dad
This was the first time I had to deal with something like this
Charlotte at your Epping branch in Essex was very helpful, understanding and very supportive.
She help me every step of the way, and was always there at the end of the phone with help and advice.
Even if it was just to cry and let off some stress
Just would like to say thank you to all of the team at D C Poultons