★★★★★
From the first day, we contacted the co-op. Lorraine and Estelle were fantastic. We were treated with the greatest respect, and everything was explained clearly, and our wishes were honoured. I would like to personally thank Lorraine for all her help and support throughout this hard time. I would also like to thank Mark for all his support and for conducting the service and for helping us to honour and celebrate my mum's memory
★★★★★
I could not have asked for a more caring, thoughtful, respectful and considerate experience from this establishment. Lorraine and the team were first class professionals and I felt informed and my wishes respected throughout! Many thanks again.
★☆☆☆☆
My dads whole funeral arrangements were not adhered to from start to finish.
They did not even get his newspaper obituary correct.
We asked for everyone to be seated and then the first remerance song played to let loved ones here this. NOT DONE. THE MUSIC WOULD HAVE TAKEN 2 MINS IN TOTAL.
Priest speaks.
Our second song we wished played for me father came on and we were ushered out the door by a rude Co--op supposedly sympathetic worker. Definitely not. Broke the speed limits to get us to our venue to honour my dad.
For at least 2 days before my dads funeral the weather was dry. I w
★☆☆☆☆
I eventually found out where my Dad. John Barclay Ferguson, from a lovely kind lady I called at Manchester. She was more than happy to find out my dad was at the dennistoun CO OP funeral directors. I called dennistoun branch and was informed, I could not get details as my uncle was their client I.E paying for the cremation with my Dad's money. I would like to add at this point, he has no legal right to arrange the cremation. As his wife Agnes was the executer on my dad's will. The lady said to me, I need to find out if I can give you information. Forgot to mention she was calling my uncle Tomm
★☆☆☆☆
When my mother past away in 2016 we arranged the funeral and we got a funeral payment plan made up I was getting phone calls after phone calls asking when we were paying for the funeral not long after the funeral how disrespectful is this company I wouldn't recommend anyone to deal with them I won't be going back to the co-op to arrange anymore funerals if I could give them 0 stars i would