★★★★★
My initial ‘point of contact’ was Fiona based at Hedge End. I will never forget the kindness, patience, guidance and support she offered during one of the saddest times in my lifetime.
★★★★★
The funeral was expertly organised by the Co-Op and went off without any problems. Fiona was excellent as was Tom and his team. Thank you for everything.
★★★★★
Very professional and answered all our questions and concerns.
Fiona is a delight to work with and all the staff incl the Celebrant were very professional.
★★★★★
It was a very good experience:
Fiona and Grace were sympathetic, sensitive and efficient , as was Tracey . Everything went smoothly on the Day and the Celebrant ,Will Whale, was excellent.
I am impressed by the flexibility of the service offered by the Co-op and the adaptability of the staff . I am grateful and send a huge thank you to everyone concerned
★★★★★
I dealt with Fiona after my mum passed in December, just prior to my wedding. Fiona was nothing but phenomenal, such a lovely lady, so easy to deal with and nothing was too much trouble. Her customer service was exemplary and I found her really friendly and enjoyed (as much as you can under the circumstances), our interaction.
Fiona thankyou!
I also met with and spoke to Grace who was leading the actual funeral and dealt with the logistics and timings. Again just a fabulous friendly lady.
They really know their stuff and are very human.
The whole team was brilliant, mum looked beautiful an