★★★★★
Thank you E H Crouch
Losing a parent is never an easy thing, even though my father was 96 years old.
When we met with Laura at the Baldock office, we could not ask for a more understanding and sympathetic person. She took us through everything one step at a time, ensuring that she understood what we wanted and made sure that everything was in place for the day, including arranging for an excellent celebrant in Graham Ellis.
On the day, the hearse, directors and coffin were immaculate. As family members were to be pallbearers, Nick and his team talked them through the steps and motions, remaini
★★★★★
From start to finish Laura and the team were excellent at the Baldock branch as they had been for my mothers 18 months before.
They made good suggestions and were so helpful
Graham Ellis the celebrant and Nick Pugh the head of the team on the day were brilliant to give my dad a good send off and celebrate his life before his resting place at Wilbury Cemetery
★★★★★
I'd like to thank everyone at EH Crouch funeral home for all they did to get my recently passed Dad ready for me to say my goodbye's. Obviously the most heartbreaking and upsetting time in my life to date but from the kind lady in the office I first spoke with to the funeral directors who made my dad look the best they could really gave me comfort and im glad I did it. Holding his hand playing a few of his favourite songs to reminiscing a few stories memories of what we had done together to my final kiss his brow and my final God bless. You all EH Crouch were magnificent. Thank you all 👏👏👏
★★★★★
Charley at the Badock office was incredibly sensitive and made a very, very sad heart breaking occasion as bearable as it could possibly be. She is extremely helpful, and she gave great assistance with ideas/suggestions. I cannot recommend highly enough. A great team overall.
★☆☆☆☆
Friendly but wildly incompetent.
A catalogue of mistakes resulting in an undignified cremation and leaving us fighting for answers and emotionally exhausted at a time when we should be able to grieve.