★★★★★
We cannot recommend Jackie, Matt and the team at Trust Matters highly enough. From the very start Jackie was on call to provide advice and support through the very difficult period of arranging a funeral. Jackie, Matt and the team were professional and incredibly calm. They guided us through the process, were very efficient and always answered our questions no matter how small. Jackie organised everything perfectly and was always on call. On the day the team were amazing. Jackie made sure that we were comfortable with the arrangements, going through them with us the day before. Everything ran
★★★★★
I want to express my deepest gratitude to Trust Matter Funeral Service, and especially Jackie Hearnden, for the exceptional care and compassion they showed during my father’s funeral. From start to finish, Jackie was understanding, professional, and incredibly supportive, helping our family navigate a very difficult time with grace and dignity. Every detail was handled thoughtfully, and her genuine kindness made a profound difference in our experience. I highly recommend Trust Matter Funeral Service and Jackie Hearnden to anyone seeking a compassionate and trustworthy guide during such a sensi
★★★★★
My family and I are very pleased that we chose Trust Matters Funeral Services when my husband died recently. Jackie and her Team were not only highly professional at all times, but also very sensitive to our needs. Jackie guided us through what needed to be done, gently offering help and advice when necessary, so that such a difficult time for the family became less stressful. On the actual funeral day, we felt confident that everything would be as we had wished. And so it was! Thank you.
★★★★★
Clearly nobody looks forward to funerals, especially when you’re arranging one for a close family member, and selecting a funeral director isn’t something most of us think about until the task suddenly happens. We recently found ourselves in this situation and met with Jackie at Trust Matters to discuss possible funeral arrangements. We were immediately comfortable with how Trust Matters dealt with us, and they were very transparent about costs and options. Communication was good throughout the whole process, and the day itself ran very smoothly and was conducted with dignity and professionali
★★★★★
I cannot recommend Jackie and her team at Trust Matters highly enough.
From the very first moment I contacted Jackie, I felt listened to and supported, nothing was too much trouble for her.
I was very impressed about the attention to details and professionalism of Jackie.
On the day, everything ran in a very peaceful, respectful and professional manner.
I am so glad that I choose Trust Matters Family Funeral Services
Thank you very much Jackie and team,
I also recommend Jackie’s celebrant John and Florist Clare.