★★★★★
My family are grateful for the support of Phillips from the day my dad died until his funeral. He died at home and we appreciated how quickly and sensitively they took him into their care the same evening.
From the moment of this first contact every step, from registering the death, to choosing flowers, to designing the order of service was clearly explained over the phone and in writing - a great help at such a disorienting time. All financial costs were also explained and different options set out for us as a matter of course.
I later found out that some potential glitches in service arr
★★★★★
The most professional service anyone could wish for. From my first meeting with Kerry to the funeral director and his team. Polite, caring, and helpful with the perfect amount of sympathy. My requirements were a little different from the norm, but this presented no problem and everything went very smoothly. Many of my guests commented on the kindness of all the Phillips team. Well done. Bill Hammond
★★★★★
I was very pleased with the whole approach from Philips; Before the funeral and at the funeral everything worked well. It was a very smooth ride in terms of what was organized for the day. I liked the way that the limousine was driven very slowly and smoothly and getting us to church on time made things manageable on a very difficult day for everyone concerned! Thanks, Nick George.
★★★★★
Excellent and sympathetic treatment at a very difficult and upsetting time. Keri Jones was very efficient but had the families best interest at heart at all times. Thoroughly recommend them.
★★★★★
From first meeting when we popped in to make an appointment, throughout the process, Donna, our funeral arranger, was so helpful, nothing was too much trouble. All of the arrangements for the service were made very efficiently, I was able to call into the office whenever I needed to, by arrangement, to sit with my wife in the Chapel of Rest and Donna also helped by listening to my reading of my tribute when I wasn't sure if I would be able to get through it. On the day, everything went just as well as it possibly could on what was obviously the most difficult time.
I would have no hesitation