★★★★★
Frances and Leah, from our first phone call to them the day our mother died, and their team were simply superb. We couldn't have asked for more support, guidance, professionalism, empathy, eye for detail and help with organising the family only cremation service and thanksgiving service for over 300 on the same day. Nothing was too much trouble. We are more grateful than they could ever know. We were so lucky to be recommended them.
★★★★★
"Seamless very caring professionalism"
We were recommended to Country Funerals by Claire Richardson & I had been in contact with Frances before my 90 year old mother passed away.
What impressed? Well to be honest everything!
An individual point of contact day & night in Leah or Frances; a well organised very early morning collection to take Mum to the funeral parlour; easy and supportive discussions of Mum's and the family's wishes for her cremation; a caring unattended cremation service before a much later memorial service & the interring of her ashes in Dad's grave.
Thank You
★★★★★
Losing my mum was the most heart-wrenching experience of my life, and I truly don’t know how I would have navigated that time without the incredible support of Frances, Leah, Graham and the whole team at Country Funerals. From the very first moment, they treated me and my husband with the utmost compassion, kindness, and respect.
What stood out the most was their ability to be genuinely empathetic while maintaining complete professionalism. They took the time to listen, to guide, and to gently walk us through each step of the process — always with sensitivity and patience, never rushing or ov
★★★★★
Having previously attended two funerals conducted by Country Funerals we had no hesitation in selecting them to arrange Mum’s funeral.
Leah and Frances are two delightful ladies, calm, efficient and compassionate. Leah took us through all the options for a funeral and encouraged us to design our own bespoke tribute to Mum. She provided all the necessary support and contacts we may need, and once we had decided on the format they arranged everything exactly as they said they would. They arranged for Mum’s collection from her care home some 25 miles away despite having two other funerals on that
★★★★★
As this was my first time arranging a funeral I couldn’t have picked a more efficient and compassionate team led by Frances and Leah.
They collected my Mum from the family home which was done with much care. The location set in the village of Westwell was just perfect.
We met with Frances the following week who guided us every step of the way and also recommended a wonderful celebrant Claire.
The whole process from beginning to end was carried out with attentiveness which made a sad time bearable.
My Mum had a wonderful send off and a huge thank you to Country funerals.
Davinia & family xx🌸