★★★★★
From the moment my beautiful wife Sadie came into their care, we felt completely supported and reassured. We just knew that while in their care, Sadie would be treated with such dignity, gentleness and respect, as if she were one of their own.
A special thank you to Chloe, who went above and beyond at every step. She kept me informed throughout, guided me with such kindness and care, and made what could have been an overwhelming process feel supported and safe. She never made it feel like “just a job”. It was clear she genuinely cared, and that meant everything.
The team understood how deepl
★★★★★
Jenny Barnes and the team are absolutely wonderful. They have brilliantly supported us with three family funerals over recent years. And we could not have asked for better help, advice, and patience. They have a wonderful mix of professionalism and friendliness. We know we are in safe, able and caring hands.
Thanks goes out to all the team.
★★★★★
Jenny and the whole team were fantastic at organising my granddaughters funeral. They went above and beyond and I wouldn't of wanted anyone else doing it. They are all caring, respectful and professional at their jobs. If I could give more stars I would
★★★★★
I felt compelled to write a review after seeing a negative rating which has very much skewed the view of what I consider to be the most compassionate, professional and well organised funeral directors. They have gently and thoughtfully guided us through the process of planning 2 funerals in our family this year. Their knowledge is incredible and we have completely felt in safe hands. At such distressing times I cannot imagine that another service could do a better job than the staff team at Richard Barnes.
★★★★★
Jenny Barnes and her team are exceptional, they have looked after both my mum and dad. could not have asked for more, always there for advice , always calm and dignified and will help all they can in very sad times. even let me decorate my dads coffin with a special item that ment alot to both him and myself. fantastic