★★★★★
The service we received from Rowland Brothers was outstanding. From the beginning, their team were friendly, warm, and reassuring. Our director, Simon, guided us through each stage with thoughtful advice and helpful suggestions whenever we were unsure. He was proactive, responsive, and nothing was ever too much trouble. I also appreciated their flexibility, I wanted a bespoke floral coffin spray, and Simon arranged this beautifully with their florists.
On the day itself, Jan led the proceedings with exceptional dignity and professionalism.
We are so grateful we chose Rowland Brothers. In a tim
★★★★★
This was my first experience with arranging a funeral and I found the staff very supportive and helpful in what was an extremely challenging situation. They were understanding and supportive from the very beginning and I was very grateful and impressed with their willingness to help. I was guided through the process and all the options.
I am very happy and that I chose Rowlands Brothers to represent us at this time of grieving.
★★★★★
From the moment I contacted Rowland Brothers to ask them to arrange the funeral of my aunt I found them to be compassionate professional and patient. Nothing was too much bother for them. Both Jan and Simon in the Purley office were perfect communicators and handled the whole process of dealing with the crematorium, the florists and the vicar perfectly. I could not have wished for a better service for my aunt and would recommend Rowland Brothers to anybody requiring the services of a funeral director in the Purley area.
★★★★★
Jan was utterly brilliant. From the moment I walked into Rowland Brothers in Purley the day after my Dad passed away, I was met with sympathy and personal service. Jan was so kind and considerate and patient and on the day was amazing at getting us there and looking after us. Cant recommend them highly enough.
★★★★★
Made planning a funeral very easy for me and they were very caring not to overwhelm during the process. Used an excellent celebrant to conduct the ceremony. Although obviously a sad day, they helped me make it a special tribute.