★★★★★
B C Baker and Sons were amazing with everything nothing was ever to much for them any questions or issues were easily sorted. Very much recommend to family and friends thank you for such a lovely funeral to my late dad, they were amazing thank you so much
★★★★★
We cannot fault Bakers in any way at all.
They dealt with our Dads funeral back in 2007 and they were all so kind, caring and took the worry/concerns away from us and left us feeling reassured and respected.
Mum passed away 2023 and we were absolutely devastated, it was such a quick passing. Obviously we contacted Bakers and spoke to lovely Gill ( dealt with Dads funeral)
She remembered Mum from Dads funeral so it felt very personal and it was like dealing with a close friend through the whole process.
Myself and sister visited our Mum everyday at Bakers for 4 weeks and saw Gill every time and
★★★★★
My experience with B C Baker and son was excellent. I found them very helpful and they always responded to my requests for information.
★★★★★
My family used B C Bakers this week for the funeral of my mother and I would highly recommend them. There was a long delay for the death certificate due to new regulations but when it was finally signed off everything was done very speedily and clearly a lot had gone on behind the scenes which Gill had said would be the case. All staff we spoke to at all times were extremely polite, sympathetic and caring. The funeral went very smoothly with Lucas as the director. I liked the solemnity, seriousness and professionalism of Lucas and the other pall bearers and way the whole funeral was conducted
★★☆☆☆
I have just lost my wife after 60years together and had a Dignity funeral plan for her..
Its a good product without doubt but what lets the company down is the funeral planner
They are basically no more than sales reps for the company.They say do you want this or that,all I want is empathy and a little sympathy in a time of grief,they just sit there offering nothing apart from do you want embalming at an extra £225,not good enough more customer service training needed please