★★★★★
My beloved dad passed away in April 2025 on a weekend. And not knowing what and where to go, we choose Nodes becasue there were the closest to us. We called them out of hours and spoke to the wonderful Jodie. Who was sympathetic and respectful right from the start of this terrible ordeal. Our 1st appointment with Jodie to discuss funeral arrangements was dauting and emotional for us. But Jodie was calm, patient and explained everything to us with compassion and sincerity. We were reassured at every step of the process and working with my mum to carry out dad's wishes. As Jehovah Wittnesses, No
★★★★★
Your team done an amazing job especially Samantha-Jane Streete-Porter who was fantastic throughout it all and went the extra mile and surprised the family with what she did meaning the arsenal thing with our dad's name on it as he was a full on arsenal supporter through and through that actually shocked and amazed us aswell as an over welling emotion
★★★★★
Samantha Jane was my first person of contact, a good listener calm patient also a perfectionist which eased the pressure. BIG THANK YOU to ALL DIGNITY STAFF that were in involved with my mum's funeral Caroline, Lindsay Jason limousine drivers coachman beautiful horses florist you all live up to the name DIGNITY and made a difficult day go as SMOOTH as SILK ♥️🙏⭐⭐⭐⭐⭐THANK YOU
★★★★★
Many years ago our mum set up a funeral plan at Nodes.Sadly the time arrived to use the help of funeral directors.We first met Samantha Jane Streete Porter,who listened to our wishes,Samantha set us at ease in the early meeting.She covered everything,and even gave us advice on information outside their remit,which was very helpful. In this day and age,one becomes quite cynical in dealing with companies/authorities,but right from the off Samantha guided us through,at times, a daunting task for family members to understand,and put us at ease.Attention to detail from start to finish was second t
★☆☆☆☆
DO NOT USE THIS FUNERAL DIRECTORS. Absolutely appalling after care. Our loved one was cremated 20th Dec 2024 same day as the service. 3 months later after numerous calls asking where the ashes were and being told they weren't sure, they thought they were still at the crematorium but couldn't confirm even though they should have collected and notified our family. ABSOLUTELY NO CARE GIVEN AS TO WHERE THE ASHES WERE. Once it's all been paid, there is no empathy for the family or care for the deceased. Our loved one was left on a shelf for 3 months!!!! We were calling and asking and getting passed