★★★★★
Chris Bertram was extremely helpful and communicated clearly and sensitively. The staff who were present at the funeral/committal were very professional. We would have no hesitation recommending James & Thomas to others.
★★★★★
Chris was so helpful, calm and professional with his advice and guidance throughout the planning of the whole funeral for my grandmothers death last year, suggestions for celebrant, flowers and printing of order of service. Always ready to have a conversation and to listen when my mum needed it. My mum chose the funeral directors because they were local to her but it turned out they were also brilliant - walked my mum through a very emotional difficult time and helped with all the immediate decision making. We would thoroughly recommend.
★★★★★
Julie Brown our funeral director at James & Thomas was truly unbelievable. So caring, thoughtful, patient, providing us with all the support and love needed throughout the very difficult time whilst making arrangements for our sons service. She even offered to come in on her time off to allow us to spend time with our son before the service. This day to us due to the age and circumstances was so important and without Julie's help we know it would not have turned out the way it did, which was perfect for us and our beautiful boy thank you x
★★★★★
Julie organised the funeral for our Dad recently and we were very impressed with the service. She was very kind and gave us plenty of time to make decisions without an pressure. Nothing was too much trouble and she kept us well informed regarding the arrangements. Paula managed the service on the day with Colin, the celebrant and they all did a great job.
★★★★★
Julie Brown dealt with all the arrangement for my late Father's Funeral. With so many things to consider and finalise, Julie took my family and I through every step of the arrangements. Nothing was too much; Julie was compassionate and understanding and made the process of laying my Father to rest a seamless experience. Our time frame was tight, but Julie was on hand to address all our questions, and often went above and beyond to help us in what was a very difficult time. I would thoroughly recommend Julie Brown at James & Thomas - Thank you Julie.