★★★★★
Our brother Joseph Singh (Funeral 26.09.2024)
Wow! There shouldn't really be a 'wow' for a funeral, but I was 'wowed'. The funeral procession was so splendid even in the falling rain. Robbie and his team did a wonderful job, and we are so very grateful. Our thanks go to the drivers for their royal service. Our thanks also to Pat for her efficient and quick admin work in organising, amongst other things, the flowers, music coordination, the slideshow, and so much more. All of this helped us in our grieving. The family very much appreciated that our brother was at the chapel of rest for us to
★★★★★
House of Serenity was recommended to me by a close friend. From start to finish the service was 10 out of 10. The staff were professional yet friendly and easy to talk too. I had loads of questions throughout the process and they were patient and informative. I would highly recommend this company to anyone. Well done especially Pat and Robby great assets to the Company👍🏾
★★★★★
On behalf of my mother and the family I would like to thank the whole house of Serenity team for the support given to our family after my father died. They were recommended by a dear family friend and are the first point for many black families in the community. I hope our review may assist anyone in grief who may need help handling the memorial for their loved ones.
ROLE OF SERENITY
The way death is handled in this country is confusing. There is far more administration and money issues than you could ever expect at a time you feel least able to handle it. It was a great comfort and so hel
★★★★★
Very much looked after my father with dignity from beginning to the very end.
Pat and Bobby are the best.
★☆☆☆☆
So much room for improvement. While I applaud them for offering a service for minorities and everyone else. I can’t help but notice so many areas where improvement and guidance is needed. If this company lasts another 10 to 15 years it will take a miracle as well as constant inspections and outside intervention.
I say this with much disappointment…. Don’t go to this funeral home unless you’re adamant about spending your money laying a loved one to rest with a funeral home based on cultural preferences. They’re not quite there yet. The money doesn’t quite match the service provided. Go across