★★★★★
Two weeks ago my brothers beautiful Labradors - Storm, and her daughter Nala, escaped from the garden and disappeared. Nala returned after about 2 hours but Storm was missing for 4 days. We were frantic, and spent many hours searching and on the phone trying to track her down - Nala was terribly distressed too. Finally, on the afternoon of day 4 I spoke to someone at the Highways Agency and they were able to inform me that Storm had been run over and killed on the M25, about 2 miles from home on the night they disappeared. There followed immense grief, my brother and his children were devasta
★★★★★
We recently experienced the sudden loss of our dog, and as first-time dog owners, we were unsure how to handle the practical and emotional side of the situation. Cherished Hearts stood out as the only service that offered both clear information and genuine compassion at a very difficult moment.
They guided us through the cremation process with patience, treated our pet with dignity, and respected our wish to accompany her. They also understood how important it was for us to do everything the same day and collect the ashes and stayed beyond working hours to make that possible.
Despite the rus
★★★★★
Thank you so much to Chris and Cherished Hearts for their fast, efficient and caring service. My husky passed away at 3am in the morning and by the time I was able to call them I hadn’t slept and was unable to drive. Chris and his team were prompt to answer and came to collect my dog, cremate her and bring her ashes back in the same evening. His team were kind and understanding and the whole process was made easy. They have a selection of urns and will even take paw prints for your pets. Thank you again so much for making what was a horrendous event a little easy for us.
★★★★★
Very helpful, patient, and understanding. Chris at Cherished Hearts helped me through the tough process of cremating my precious cat. As well as a beautiful urn, they sent me inked pawprints for each of my cat’s paws, as well as a fur clipping. They went above and beyond with their service, and I fully recommend trusting Cherished Hearts with your pet.
★★★★★
Our cat passed away suddenly a few days before Christmas this year. Chris and Chris were fabulous and we were able to collect our cats ashes the following day. We know what we are doing with humans when they pass away, there’s a process with various options. However, when it comes to our animal family, it can be quite tricky to navigate. We would like to thank you both for providing a service that allows dignity.