★★★☆☆
At visiting the high st premises,
my details were incorrectly entered on the wrong forms,so,
had to do so again. lots of apologies.
next ,I find the Bronze Cremation actually comes under another name,i,e, essential?(not clear on web page)
On the website it states Bronze so, I ask for such.
in shop I,m told its actually Essential?
A final bill should have been provided to pass onto the bank for payment,instead a lot of running around to this place to print off the actual bill because the bank wont accept the draft bill as supplied.
Next,
The lay preacher supplied was in a rush to get info s
★☆☆☆☆
If only the quality of service matched their slick advertising. I used them this year for a relatives funeral. Very sloppy administration, late reimbursement of costs due to cyber attack, unempathetic complaints response and other issues. I certainly didn't feel the love and help during my contact with them.