★★★★★
We visited Rowland Brothers shortly after my Dad's sudden passing. Tracy had such a warm and supportive energy.
She handled every meeting, call, email and request with an extremely high level of professionalism.
On the day we were supported by Adam. He and his team were professional, respectful and so considerate.
Planning a funeral whilst grieving is extremely painful. However Rowland Brothers helped to make the process that bit easier.
Thank you so much.
★★★★★
Kate supported us from the moment I walked into the West Wickham branch. From the very start, her focus was on how we were and on truly understanding our beloved Sonia.
She guided us gently through every step, answering difficult questions with kindness, patience, and compassion, and helping us make the right decisions to honour our family’s wishes. While Sonia was in Roland Brothers’ care, we felt completely reassured that she was being treated with dignity and respect. Kate kept us informed throughout, which meant so much during such a difficult time.
On the day of the funeral, everything
★★★★★
Rowland Brothers in West Wickham have managed all aspects of my mum’s funeral arrangements excellently and sympathetically. Tracy in particular worked tirelessly to make sure the family’s wishes were followed, whilst also offering very helpful advice and suggestions when required. Nothing was too much trouble and the funeral took place just as we wanted. I couldn’t have asked for more. Even after the funeral Tracy has continued to follow up to ensure the remaining arrangements following the cremation are completed without any issues. I thoroughly recommend Rowland Brothers to manage and help a
★★★★★
We received excellent care throughout the process of my mother’s death and funeral and I’m more than happy to recommend the team at Rowlands in West Wickham.
We had wished to use their previous incarnation, Killicks as we did for my father in 2014 and were delighted to find that Peter’s son is still heavily involved in this team. We wanted the personal touch of a small family business rather than a large company and we definitely got this right up to support on the day, having decided to lead the funeral ourselves. Huge thanks you to Kate Tracy David Adam and everyone we met and interacted wit
★★★★★
From the very first visit to Rowland Brothers West Wickham, Tracy, Adam, and Kate made the entire funeral process of my mother feel dignified, compassionate, and deeply personal.
The Rowland Brothers West Wickham team handled every detail with utmost respect, professionalism, and sensitivity. Nothing was rushed or overlooked. Tracy was warm, reassuring, and always available to answer our questions. She guided us through arrangements with patience and genuine kindness. Adam was professional and respectful, leading the funeral on the day. Kate kept everything running seamlessly right through to