★★★★★
The Epitome of Dignity and Respect in the Care of Loved Ones After Death
Our first contact with Francis Chappell & Sons, Sydenham, was after my beloved mother passed away last January. From our very first conversation with the wonderful Julie, our appointed funeral expert, my family and I were treated with the utmost care, compassion and attention.
My mother had a Dignity plan, and it was evident from the outset that every one of her final wishes would be carried out exactly as she intended. Julie, in my opinion, was the model of professionalism during what was an incredibly emotional and dif
★★★★★
Julie at the Sydenham branch was very helpful through what was a difficult time. She organised everything from the flowers to the music and finding a minister close to where I live. I thoroughly recommend the Sydenham branch of Francis Chappell & Sons Funeral Directors.
★★★★★
What great service from julie and all the team at your sydenham branch,julie took the pressure off organising everything and she was very precise and explained everything in simple english and nothing was to much .The actual day of my dad's funeral everything as ordered was there and Nigel and his team where very attentive and very patient with us ,i have no qualms in recommeding your product ,thankyou from all the family.
★★★★★
Julie at the Sydenham office helped guide us through the difficult process. She was kind, professional, respectful and very patient. Julie wasn't always available by phone, so we made contact via email which worked well for us, she always came back promptly. Stephanie who looked after us at the funeral, was also excellent and everything ran smoothly. The Order of Service was just as required. The flowers were delightful and smelt lovely. Thank you for all your guidance and hardwork.
★★★★★
I would love to thank Steph and her team for all the help and support putting together the funeral for my uncle. Her thoughtful suggestions and humour made the process much easier. Yvonne