★★★★★
Joan was helpful, kind and compassionate whiist arranging our father's funeral. Nothing was too much trouble for her. Couldn't of asked for a kinder person at such a sad time for all the family .
★★★★★
Professional and respectful service; well organised with appropriate level of support for the family, pallbearers and friends.
★★☆☆☆
Very disappointed with the aftercare. There were a few issues on the day and no attempt was made to resolve them - just pushing for payment and ignoring the issues.
I wouldn’t recommend based on this as there was no attempt whatsoever to correct the issues on the day.
★☆☆☆☆
I thought at first how lovely the staff were when arranging my mums funeral . The Sunday evening before her funeral I was called by the nan who says he would be leading the funeral and gave me his phone number to contact him if any problems or queries I checked with the office a day or so before the funeral to double check all arrangements. On the morning of the funeral whilst traveling on the M1 I had a call from the florist to say they couldn’t deliver the flowers as the shop was closed . I tried to call the office and unable to get them to answer . I phoned the undertaker and he had no ide
★☆☆☆☆
My Father used this service and they refused to give information to the son. they only work for money and the one who pays the most!
This coop helped step children steal inherit belongings, nasty place!