★★★★★
I'm writing this review on behalf of my Mother, Florinda and also my family. My name is Josephine and we sadly lost my dear Father recently.
We weren't sure which funeral directors to use; why would we, as we've never had to arrange a funeral before.
Having then asked around, a few were mentioned to us, including Lodge Brothers in Hounslow.
I then read reviews about this particular branch and Jackie who works there, her name was mentioned a few times, about how compassionate she was to deal with. Based on the reviews, we decided to use Lodge Brothers.
Jackie was as described, empathetic a
★★★★★
I have nothing but praise for Lodge brothers in Hounslow. Jackie is just a wonderful professional lady. I have had to use these twice for my Mum and Dad and each time i have been so happy with my experience. Jackie is an asset to Lodge brothers and makes you feel at ease and is a joy to speak to. If i could of rated higher than 5 then i would. Brilliant company and everything is done exceptionally well. My Mums Funeral was yesterday and i was extremely happy with everything Lodge Brothers had done. Thank you for making things seem eaiser in such such hard times.
★★★★★
During our time of mourning, having Lodge Brothers assist us along the way was nothing short of amazing. Tara was so nice and explained everything to us and allowed us to ask as many questions we required. This really helped reassure us and take the majority of the stress away. They communicated with us the whole way and listened to exactly what we wanted and they delivered everything the way we expected.
I really can not fault them. They really took care of everything and this is why I feel like I must share my experience with others.
Thank you
★★★★★
Kind considerate and a first-class service by everybodyand thank you very much to everybody who's involved in my wife's funeral.
★☆☆☆☆
Very poor communication , They did not even know of my mum who's funeral was held with them. Jackie was supposed to call us back twice and never did