★★★★★
From the safe, respectful and loving movement from the bed Nana took her last breath to the funeral home, to the preparations for her funeral with Kelli, to the support and sympathy on the day we laid Nana to rest and the subsequent organisation of engraving her headstone with Gary and George, and everything and everyone in between, I cannot fault the kindness, professionalism and support of every single member of Albert Smith and the stonemason. The most difficult times were lightened and continue to be so over 2 years on. They provide a service that no one wants to have to use with the utmos
★★★★★
Our family would like to thank everyone at Alfred Smith for their care and kindness during a very difficult time for us. They clearly listened to all of our requests and organised everything in a compassionate and efficient manner. Special thanks to Kelli.
On the day of the funeral the driver and his colleagues conducted themselves impeccably.
★★★★★
I cannot recommend Kelli and her team more. They helped me and my sister get through the most difficult time in our lives when we lost our lovely mum.
Kelli is so kind and caring and has a wealth of knowledge and is always there to guide you and listen (which at this difficult time is all you need).
Thank you for arranging such a precious day and making sure everything ran smoothly and looking after our mum until her final day.
I will be forever grateful for all that you have done. X
★★★★★
During a very difficult time for our family, the team at Alfred Smith Funeral Directors, Rose Hill, showed us incredible compassion and professionalism. They guided us through every step with patience and ensured every detail of the service was perfect. I have to especially mention Kelli Golding, she is super kind and lovely and her support has made a heartbreaking process much easier to manage. I know my loved one was treated with the utmost dignity. I highly recommend their services.
★★★★★
This was a very special family member, making it an even more difficult experience but the compassion, professionalism and attention to detail that Kelli and the team showed was outstanding.
Even in the depts of our grief we were blown away with their person centred care and approach to make the day as special as it could be. Kelli was always happy to make time for any questions or to guide me with her expertise.
The gentlemen who arrived on the day carried the same kindness, respect and professionalism I had been met with at each interaction along the way. They really are a unified team all e