Frederick W Paine Funeral Directors

★★★★★
When you need understanding, guidance and excellent service this is the place to consider. Carole was outstanding from the first phone call to when she sent Dad off with us for his last journey. Her caring ways, ability to answer all our questions and to find ways for Dads wishes to be carried through. Nothing was too much trouble and there was always a caring voice on the end of the phone or a lovely smile to greet you when you visited. The entire team were exactly how you would hope during a time you think there is no hope and everything is a struggle. Thank you all of you. We really cannot

★★★★★
Carol at Frederick Paine helped us organise a really lovely funeral for our mum. She was always available and kept us informed as the date drew closer. I would highly recommend them

★★★★★
Frederick W Paine recently arranged my dear late mum’s funeral in December 2025. Although it is still very recent, I wanted to take the time to leave a review as they continue to offer ongoing support even after the service. Our initial contact was with Jessica, who then handed things over to Carole at the Epsom Road branch in Sutton. From start to finish — and even afterwards — Carole went above and beyond, providing exceptional support and thoughtful aftercare throughout what was an incredibly difficult time. Mark, the Funeral Director, called me a few days in advance to carefully run thro

★★★★★
Very smooth process from start to finish, Carole at the Sutton branch was always on hand to help and advise. Mark was great on the day. Would definitely recommend this branch.

★★★★★
Thank you all for the fabulous send off for our sister . The service we received was outstanding . Especially Carol who went above and beyond . Also Mark thank you for your kindness and care .