★★★★★
When you need services like this you are emotional, vulnerable, angry and scared.
Julie who helped me though and guided me to make mums last journey so wonderful, nothing was too much and so empathetic, when you promise someone you love that you’ll be there for them until the end Julie and the co-op team did it right, from first to the last steps I cannot thank them enough and I certainly can endorse there service I received from the Newmalden Branch and central care centre.
★★★★★
Julie and all the Co-Op team provided a wonderful caring professional service, taking out the stress and upset of losing both parents within a month of each other.
Joanna the Civil Celebrant provided a beautiful tribute speech also. I highly recommend their services.
★★★★★
The New Malden office is staffed by a most compassionate and professional team who provided every support in getting me through this difficult time. Not only during but after too. Both Julie and Peter gently accompanied me through this overwhelming process ensuring that everything went smoothly and all wishes were fulfilled. It’s an agonizing moment to go through and they made you feel you weren’t alone. I am extremely happy with how everything was handled.
★★★★★
Very helpful. Everything was explained. Helped keep me on top of the process, which was complicated by a few things. Julie at the branch is really good at engaging with you and making sure you have everything you need and very personable. Made the whole experience so much easier.
★★★★★
Thank you so much Julie and Darren for the care of our beloved late husband, father and brother. We really appreciate your kindness, care of the late Patrick🕊️🤍🕊️ as well as taking his body, the hearse heading to church and during his internment. It was a rainy day but Julie, Darren and the team were just professional. Although we were sad, your calmness and support was exceptional! Thank you.