★★★★★
From the moment we spoke to Crayford's branch manager, Jo, we felt we were in safe hands. Friendly and professional, with heaps of empathy, Jo guided us through the process. A gentle nudge every now and again if she needed anything from us. George and the lads on the day were awesome and their part could not have gone any better. Deeply respectful and thoughtful, they clearly loved their job and took great pride in their craft, but not in a robotic fashion - very human with personality and appropriate conversation. The attention to detail did not go unnoticed inc a book of condolence prepared
★★★★★
From the moment we had to contact Albins in the early hours one Sunday morning, to the day of the funeral, we have felt genuinely supported, cared for and guided through this difficult process.
All members of the Crayford team from Jo who made all the arrangements, through to the team on the day, particularly Will, who at all times was respectful and kind especially to my mum. We felt that our wishes were observed completely with no detail overlooked.
We couldn't have wished for a better send off for my dad.
Jo's calm approach made the whole situation so much easier to bare. Would highly reco
★★★★★
We used Albins in Crayford and they were excellent. Jo dealt with us with total compassion and her advice and help were invaluable. The whole process from when we walked in, to the cremation and even after was faultless. The guys and Steve on the day were brilliant. It is hard to think how they could have provided a better service. We cannot recommend them enough. If you have found yourself in the unfortunate position of needing a funeral director than you won't find a better one of that we are sure.
★★★★★
From the first day we visited Jo in Crayford we have been treated with respect and dignity.
On the day of my father’s funeral the young men who looked after us were outstanding.
Will especially was kind and respectful and helped to make the day a wonderful tribute to dad.
I would definitely recommend FA Albin and Sons.
Thank you for your care
★★★★★
I definitely made the right decision when I chose Albin’s in Crayford for my Mum’s funeral. They went above and beyond with every aspect. From the initial planning, right through to the service everything was done with compassion. I cannot thank them enough for making an incredibly hard time so much easier to deal with and prepare for. Joanne Branch dealt with all my questions and concerns that I had when planning a funeral for the first time and she put my mind at ease from our first meeting with her very caring attitude. Albin’s service was of the highest quality and I am so glad that we cho