★★★★★
Francis Chappell beckenham branch. No words can express the kindness, compassion & overall dignity that we received from Donna & Paul in the funeral of my dad. Donna was fantastic, she treated us with such compassion, nothing was too much, Donna arranged the viewings at the Orpington branch, met us there, explained everytime what to expected when viewing my dad, again with so much compassion. Paul did a home visit as my mum wanted my dad home the day before the funeral, again our family was treated with compassion. Paul & his team brought my dad home, carried my dad with dignity & bowed th
★★★★★
Thanks to the Beckenham branch of Francis Chappell, for my loved one's funeral. It could not have been handled in a more professional or empathetic way. Donna at the branch has great patience and kindness which I will never forget. The day passed beautifully, Donna arranged for a wonderful team to look after my loved one on the day, and the only thing she was not responsible for was the weather - which also was beautiful. Thank you very much - highly recommended.
★★★★★
My mother had a funeral plan with Dignity. We called the Beckenham branch of Francis Chappell and spoke with Donna who did a wonderful job from start to finish, advising, making suggestions and helping the whole way through the sad process. Nothing was too much trouble.
I would recommend without hesitation.
★★★★★
My Dad was cremated on the 14 March 23 we used Francis chapel of Beckenham, we was help from beginning to end by a wonderful lady called Kelly, every step was explained, the help we received from Kelly was over and above what we expected.
Kelly and the team was polite, sympathetic, but most of all Kelly had empathy, I would also like to thank Tom the funeral director who was fantastic on the day, the way that he helped Mum, and was very attentive to our needs. Than you so much to all the team at Francis Chapel Beckenham.
★★★★★
Incredibly caring and supportive. First class service