Francis Chappell & Sons Funeral Directors

★★★★★
My experience with Francis Chappell funeral directors has been good dealing with every aspect of our families most upsetting time with kindness and understanding our request

★★★★★
I used Francis Chappell & Sons for the funeral of my best friend. They were so respectful and Julie was the best she helped with the arrangements and made everything smooth as it could be for such a sad time. I would definitely recommend them and would use them again. Thank you, Julie for your support and all your help through such a hard time xx❤️

★★★★★
Julie was absolutely amazing and attentive to our needs. From helping with the funeral plan, to our personal requests, Julie was always able to help especially during on the day my grandmother passed away. Costs were reasonable for what we wanted and everything was explained clearly. As you could imagine it was a delicate and sensitive time, Julie was always a phone call away. She was very professional and absolutely high praises for her service. Also a huge thank you to Nigel who helped us through the funeral from the branch to Honor Oak Crematorium. Overall, highly recommend and don’t hesi

★★★★★
I cannot thank Francis Chappell and Sons, East Street highly enough for how well they advised and supported us as a heartbroken family. I lost my husband and was devastated. From start to finish, the professionalism and kindness that was given to us is to be commended. We cannot thank Julie enough for her kindness, understanding and compassion. She had patience like no other and no matter how many times I rang her to double check information, she never got stressed or agitated and her kindness shone through. On the day of the funeral, the funeral lead, Alfie was a pure gentleman. He was so pr

★★★★★
My sister and I had never organised a funeral before and We couldn’t have been in more safe hands with Julie and Nigel at the East Street branch. Julie was amazing and went above and beyond to help us organise our brothers funeral and also our mothers a few weeks later. Nigel was so thoughtful and kept us updated every step of the way. We can’t thank you enough for all your help, support and kindness. .