★★★★★
How do you sum up perfection in a review? There aren't enough superlatives to describe the fantastic service offered by David, Ann, their sons and the team.
When my husband died, I did not doubt that HC Townsend was the Funeral Director I wanted to use, despite being some distance from where I live.
David and Ann were the perfect choice to care for my husband on his final journey. Not only did they look after my husband with compassion, empathy, dignity and respect, but they also extended the same to me, with abundant warmth and understanding, and lots of coffee! Very much a holistic a
★★★★★
I cannot thank David and his family enough for the exceptional, warm, caring, and truly professional service they provided from start to finish.
As this was the first funeral I have ever had to arrange, David was incredibly patient, supportive, and always available to answer my questions, no matter how small. He guided me through every step with kindness and reassurance.
Thanks to David and his wonderful team, my grandpa had the most beautiful send-off we could have hoped for. I will always be grateful for the care and dignity they showed our family.
★★★★★
From the beginning when we rang them, David, Ann and their team were wonderful. David was calm, professional, knowledgeable and in control in a way that made things so much easier. It was so wonderfully reassuring just to know that they had it all handled in such a comprehensive, organised way. The arrangements for the funeral were impeccably well made and it went off without a hitch. But what they provided was more than organising – they were also understanding, patient and supportive, explaining what we needed to do in such a gentle, kind way. We felt we were – and our dad was – in safe h
★★★★★
Handled the funeral of my late mother. David, Ann and Alex are exceptional to deal with. They handled absolutely everything to the highest standard and conducted the perfect send off. Couldn’t recommend this family run business enough.
★★★★★
I rang Mr Townsend when our mum died suddenly in March, and instantly knew that I'd done the right thing, as he immediately remembered that he'd done our dad's funeral nine years earlier. Our family has really appreciated the kindness, care and attention David, Ann and their team have shown towards us. During a very difficult time it was reassuring to know that our mum was in such professional, safe and caring hands. Nothing was too much trouble, and it is of some comfort to feel that we were able to say goodbye to her in a way that she would have wanted. Thank you very much indeed.