★★★★★
My family are very grateful for the excellent service we had from all the team at Kevin Matthews. Throughout we felt confident that they were working towards planning what we wanted, not just another job. A very personal service starting with Ruth's helpful explanation of the options, Natalie's endless patience as we jigged the order of service and newspaper notice. Telephone communication was excellent and certainly lessened the stress. I am sorry I cannot recall all the names but everybody was helpful. As it would have been very difficult for me to collect the Order of Service booklet
★★★★★
Kevin Matthews have been our family funeral director for a long as I can remember due to the professional way they deal with grieving family.
The reason for my review is recently we lost our nan and my pap was unsure who to use and went to an appointment with another funeral directors where he felt he was treated like a number , irrelevant…. Business transaction..
They didn’t speak with empathy or kindness.
After that he had an appointment with Sophie from the minute she met him she knew his grief and how he was feeling. She spoke simple and made things easier for him to understand.
Using the
★★★★★
I cannot thank Sophie enough for the love and kindness throughout my mums passing, personal touch to myself and honestly cant praise this beautiful lady enough , personal touch to everything i required for my beautiful mum and nothing was missed from start to finish , as ive said to sophie before my mum would have loved you x
★★★★★
Cannot comment highly enough on the support, understanding & guidance from every member of staff!
Special thoughts of Louise & Sophie!
They have been so good & the attention to detail has been paramount in making our plans personal & seamless!
I have used Kevin & his team on 4 occasions now & each experience has been exceptional!
Many of my relations & friends have also had the pleasure of such a caring team & can only give praise & positive words too!
A pleasure to always engage with & utmost respect for such a caring team at our most difficult times!
★★★★★
I would like to say a huge thank you to Kevin Matthews Funeral Service for they support on the recent passing of my Dad.
The Service is amazing. Kevin and his staff are very kind, supportive and genuinely care about the family members, their thoughts, feelings and wishes. They have a genuine passion for the service they provide. They are always at the end of the telephone or available to meet in person. They have helped me through the bereavement stage, which is pretty tough and helped keep me standing, thank you!
Kevin Matthews has supported with all my family members funerals. I wou