★★★★★
We as a family cannot speak highly enough of Alan and his staff. A family run business who go above and beyond for families when they need it most in a time of grief. From the first phonecall, through the planning stage, right through to the service of remembrance, cremation and burial of ashes we were treated with utmost respect and compassion at all times. Any questions we had they were answered straight away with no hesitation. Everything was explained in detail, we were never rushed to make a decision and nothing was a problem. In a time of grief we had so much support from Alan and his st
★★★★★
Alan has the utmost compassion and respect for families who just have lost a loved one we just buried my mum yesterday 20th September 2024 . He is so professional and meticulous in detail. He also took care of my Fathers funeral over 11 years ago and other family members have also used Alan at very difficult times in their lives. I would like to extend my sincere thanks to Alan and the staff for being professional respectful during a very difficult time.
★★★★★
After the sudden death of my sister we found ourselves in the situation where I had to contact Alan Francey. From that first point of contact Alan could not have been more helpful, his caring professional services made a very difficult time easier to deal with. Alan took care of everything and it all ran so smoothly, nothing was too much trouble. We used the funeral home for the service and refreshments afterwards which are excellent, really could not ask for better.
I cannot speak highly enough of Alan and his staff and I highly recommend!
★★★★★
Alan arranged the funerals of both my parents and my father-in-law. He and his staff dealt with all matters in such a caring and sensitive way and made everything run so smoothly at such a difficult time for us. My mother passed away on Christmas Eve 2018 and Alan so meticulously took care of everything which needed attended to that day. We used his excellent facilities on the Toome Road for my mother's funeral and the refreshments afterwords, which I highly recommend.
★★★★★
I couldn't speak highly enough of Alan and his staff. Their competent, caring, sensitive approach steered us through both my parents' funeral services within less than 4 weeks of one another. Nothing was too much trouble. The advice given was invaluable and the facilities excellent. Thank you Alan and God bless.