★★★★★
Josh has been absolutely fantastic in helping us through this very difficult period. His attention to detail and caring manner was just what we needed as we struggled with the sudden loss of our husband/father. David the funeral director was extremely kind and reassuring and made the day more bearable. Thank you to the whole team
★★★★★
My wife and I want to formally thank Lisa at the Dunmurry branch of James Brown for her kindness, patience and understanding throughout our journey in making our funeral plans.
We did run into a specific problem regarding our choice of cemetery. I though we had no chance, but with her encouragement, advice and support...we were eventually successful. Whilst this took quite a while, Lisa was a constant encouragement for us. We want to say a big thank you for that.
I know in any business we all expect politeness, knowledge and professionalism....but to get all of that with quiet, steady and war
★★★★★
My thanks to all the staff at James Brown & Sons, Dunmurry, especially to Lisa and Colin. They were so kind and respectful and Lisa guided me through all the paperwork etc. in a gentle, supportive and professional manner which made dealing with my mum's funeral so much easier at a sad and difficult time in my life. I have nothing but praise for them and would have no hesitation in recommending James Brown to others.
★★★★★
Given that people only tend to deal with undertakers during very difficult times, I have to say that my own personal experience with James Brown & Sons in Dunmurry was made so much more bareable thanks to the 1st class service we as a family received.
From our initial contact through to the day of the Funeral service everything was faultless.
When 1st contact was made, the funeral arranger ( Lisa ) agreed to meet with us at home to discuss our plans, Lisa's manner and professionalism during our constant chats over 10 days was exemplary.
On a personal note I can only imagine how difficult a job
★★★★★
I recently used James Brown & Sons Dunmurry for my mothers funeral, the staff were amazing from start to finish. Nicola helped us with every step and went above and beyond, showing care and compassion throughout.
I would highly recommend james brown.
Thank you to all staff involved