★★★★★
From the start Hayley our funeral arranger at the Ollerton branch made us feel comfortable and explained options to us, she was supportive, friendly and really caring. Exceptional service from Chloe our funeral director, nothing was too much. Thank you all at Co-op Funeral Care.
★★★★★
Hayley in the office and the team at the Ollerton branch went over and above to make the day flow seamlessly after difficulties with the coroners office. Didn't actually know the funeral would take place until the eleventh hour, but the team worked hard to make sure everything went smoothly, Thank you all
★★★★★
This is the second time we have used new Ollerton branch. They couldn't have done any more for us. They looked after my mother with dignity and respect. They were attentive in getting the details right for us and subsequently we had a very beautiful service.
★☆☆☆☆
Never used them, they must be careless with email addresses as they keep mailing me about my funeral plan I never took out. But endless survey requests - hence I've filled out this survey because maybe then they'll correct their mistake.
★☆☆☆☆
I have never known a more awful experience ever I put them in charge of conducting my husbands funeral after a friend recommended them and what happened next was awful firstly they were not clear from the beginning they didn’t communicate anything to me whatsoever so I was left having to call them constantly which was distressing for me as I was grieving as I’d only lost my loved one a few days previous to add to this after about a week of this I decided to check if there was another funeral directors due to how distressed it was making me feel I was glad to know I could let another funeral pa