★★★★★
We cannot thank Louris enough for the care, compassion and professionalism she showed our family during an incredibly difficult time. From the very first conversation through to the day of the funeral, everything was handled with such dignity, sensitivity and attention to detail.
Louris was extremely responsive to every email and always got back to us quickly, which made a huge difference during a time when there were so many things to organise. Nothing was ever too much trouble and she was incredibly accommodating with any requests or questions we had along the way.
The whole process was hand
★★★★★
Whilst it has taken some time to write a review, our memories of the entire experience with Hilton’s gets us through. The support, care, attention, and simply love, Louris and her whole team gave us was priceless. The service was nothing but selfless and personal. A process that is associated with sadness and pain, through Louris, was nothing but pure joy. It was like having the most supportive best friend with you every step of the way. She gave our mum the most wonderful final send off, and we will forever be in her debt. Genuinely, thank you.
Don’t for a moment hesitate to use the Hilton s
★★★★★
My mum went on her final journey, this time last year, Im so glad my friends put me onto this lovely lady. Louris gave 110% and more, to help me through the grieving process. Mum would of loved her and i have no hesitation in recommending her. She will always have a small place in my heart for what she did for us. Thank you always Louris x
★★★★★
It’s hard to know where to start, Louris is the most compassionate and caring soul to ever cross my path.
Her professionalism, care and attention to detail are beyond anything I could have expected. She is honest and open, and navigated us through the most difficult time with the upmost respect and dignity.
With Louris, it’s the little things that have sat with me, and will for a life time. At chapel of rest, she knocked the door, not for any reason other than to show respect and care for my precious Nan who lay on the other side. Something second nature and natural to her completely knocked t
★★★★★
From our first meeting with Louris we knew that getting our dad’s funeral right for us really mattered to her. We never felt like just another client, neither did we feel rushed or under pressure in any way. She listened to us and took time to get to know about my dad and our family. We felt supported and understood by a truly caring and compassionate person. Louris listened to our suggestions and wishes and made sure the funeral was a fitting tribute my dad. Her advice was impeccable and everything about dad’s funeral suited us and how we wished to honour our dad. We would highly recommend Lo