★★★★★
Kerry and the team provided an exceptionally efficient, but compassionate service when my mother sadly passed away. All the little points of detail which help make a funeral a poignant act of remembrance were taken care of, and some very helpful suggestions were shared with us. Also, thanks to Dawn the celebrant who led the service perfectly and crafted a very fitting eulogy
★★★★★
I would personally like to thank Darren, who was our assigned funeral director,
We had the privilege to meet him when discussing my dear Friend johns funeral plan, after john had passed Darren recived John in to his care, where he was looked after very well, Darren kept in touch with everything, he went above and beyond in helping me navigate through it all, as this was the first time I had ever had to do this, Darren's sense of humor is the same as mine so while it was a very emotional time, a few laughs was had about day to day things, which did make it easier, everything was perfect for Jo
★★★★★
We used Dignity for 3 funerals in 19 Months.
We were cared for by Darren, but all of the staff were exceptional.
I am so very grateful to everyone for your care, kindness and respect not just for us but also our loved ones.
I would like to also say thank you to Tony the Celebrant who presided over both my Uncles funerals.
Thank you doesn’t put into words how grateful we are.
★★★★★
Highly recommend!
I dealt with Brian for my mums funeral at the Macaulay street location and he was super kind, sympathetic, and maintained a good line of communication throughout the process. Nothing was too much to ask and everything was very straightforward. It was a beautiful service, very well presented.
★☆☆☆☆
Embersons contacted me to tell me they had my mother's ashes and could I collect them. As far as I was aware until that call my stepbrother had destroyed the ashes. I rang them to make arrangements to collect them, which is what they asked me to do, and instead of being helpful the manager I talked to was trying to prevent me from having my mother's ashes. Over the years since my mother died I had come to terms with not having her ashes. Then Embersons get in touch and tell me they have them for me and then a manager breaks my heart by messing me about. I feel like I have lost her again.