★★★★★
After recently losing my Dad who was everything to us and my best friend. We were guided, helped, reassured and supported by Jackie. Jackie manages to make a very difficult and sad situation uplifting. In her care I knew my Dad was very looked after and I felt that she knew him. She genuinely cares, welcomes and thinks about what is best for you all as a family.
I cannot recommend Jackie and her team enough - Like my dad she is 'something else'
And amazing at what she does. Huge thanks from us.
★★★★★
We want to thank John heaths and especially Jackie mills for their care of mum from start to finish , she listened to our wishes and made them reality , she even washed mums hair which we thought was a lovely touch , Emma printed the order of service just how we wanted , perfect. The chauffeurs were immaculate and very courteous, Ben Oliver the celebrant delivered mums service with care and humour just as we had cared for mum , with tears and laughter . It’s the attention to detail as why we picked John heaths Hollinsend road for our mum and dad before her , thank you to all involved Debbie an
★★★★★
When mum passed away the task of organising a funeral was very daunting. This was immediately eased when I spoke to Jackie at John heath & Sons. My mind was put at rest knowing mum was being taken into their care. knowing I wasn’t in the county at the time Jackie even kindly rang me overseas to keep me up to date with the arrival of mum at the home.
We were treated with compassion and respect both in person and over the phone.
Mum was kept in their care for 5 weeks and was show nothing but modesty and care. I always felt comfortable calling to ask any question I felt unsure of and was welcomed
★★★★★
**Exceptional Care and Compassion at John Heath & Son**
When we very suddenly lost our mum on 14th July 2024, the world felt like it had come to a standstill. Navigating through such a difficult time seemed overwhelming, but from the moment we contacted John Heath & Son, we were met with a level of care and compassion that provided immense comfort to our family.
A special mention must go to Jackie, who handled everything with the utmost sensitivity and professionalism. Her empathy, coupled with her exceptional organizational skills, ensured that every detail was meticulously planned and exec
★★★★★
From the minute we walked through the door Jackie and the rest of the team at John Heath’s gave our family amazing support and guidance helping us to say goodbye to my wife and their mum Fiona.
The compassion, advice, care and communication of every little detail was handled in an extremely caring and professional manner.
Thank you for being there for us at this difficult time.
Review on behalf of Mick Hirst and his family