★★★★★
Our dear mum passed away peacefully but unexpectedly before Christmas. On the day she passed we had our first contact with Liam at Southgate and Roberts. He immediately reassured us that he would help us through the funeral process and that is exactly what he did. Excellent communication through WhatsApp where any questions we had were responded to respectfully. Mum was very particular about how she looked and our requests for her hair to be done, nail polish on fingernails and jewellery to be worn were all perfect. My daughters both went to see her and said she looked "beautiful ' and the env
★★★★★
I am so grateful to Liam, Funeral Director at Southgate & Roberts Funeral Directors, and his team for ensuring that saying goodbye to my 15 year old daughter was as beautiful and meaningful as possible, even under the most overwhelming circumstances. Losing a child is the hardest thing I have ever gone through, and Liam’s support, empathy, and professionalism helped carry me through a truly devastating time.
From my very first contact, Liam provided a service that was truly personable and tailored to every nuance of my wishes. I had many requirements and specific cultural traditions to honour,
★★★★★
The service cannot be faulted. I would always choose a local, independent company over a chain. The service at Southgate and Roberts is so personal. Nothing is too much trouble. The whole team are kind and professional. I'm so glad we didn't trust anyone else to run our service and help us through a difficult time. Everything was perfect.
★★★★★
Following the loss of our mother my brother and I would like to thank Liam and his team for delivering an exceptional service. From my first phone call and our visit to Southgate and Roberts we knew the right choice had been made. Liam was professional and extremely helpful making the process of arrangements so much easier. Everything was dealt with promptness and efficiency with a personal touch. We cannot rate their service enough and would highly recommend Southgate and Roberts to anyone.
★★★★★
Our family cannot thank the staff at Southgate & Roberts enough for their kindness, care, and compassion during such a traumatic time.
Not only was the level of care and respect of the highest level for my late father, it was extended to our family and friends too.
Fiona and Ricky deserve particular praise for going well above and beyond our expectations in helping us through this most difficult of times, and for directing the most respectful and professional funeral service.
We had a full motorcycle escort from my fathers residential home, where time was taken and everyone was invited to pay