★★★★★
For us as a family we had to instruct a funeral director before my mum had even past. From the very first phone call with Paula I instantly knew that we had made to right choice, and knew that mum would be looked after and treated with respect. Paula made the whole process so easy and she went out of way to make it stress free for us as a family, the support and kindness that she has shown us has been amazing. Paula, Loz and her team gave mum a wonderful send off yesterday, we can't thank you enough for the amazing surprise personal touches on mums coffin, even if I did nearly give you hear
★★★★★
We will forever be grateful for the kindness and support shown by Paula and all the team. Every step of the way they did everything they could to help us, they went above and beyond many times and in many ways. We had a few difficult situations that were both trying and painful and Paula handled them with grace and care. Helping us to give our precious child the beautiful send off she deserved. In a time when there feels like there is nothing good in the world, they gave us a reminder that there is. Thank you all so much.
★★★★★
We are deeply sorry if you are going through a difficult time and have come across this review. We were in the same situation not long ago, heartbroken, confused, and unsure of what to do after losing a loved one. As a family who immigrated to the UK from Hong Kong just three years ago, this was our first time facing such a loss, and we felt completely lost.
We are so grateful we found Paula. She truly felt like an angel sent to guide us through every step of the funeral process. From the very beginning, she showed genuine care and compassion. She took the time to learn about my father, it no
★★★★★
I'd already met Paula through a mutual friend a couple of years ago. After half an hour chatting then, when our dad passed away two years later, there was no doubt in my mind who we should ask to look after him.
At a time when my brother and I were shaken to the core, Paula was kind, gentle, listening, guiding us gently through the whole process of meeting his wishes.
Over and above what we asked for, the thoughtfulness and feminine touch was evident everywhere.
From the service sheets on the pews beforehand, little mementoes and discreet little packs of tissues, roses to place on the coffin..
★★★★★
What can I say about Paula and Loz. I am so glad that I found R H Faulkner & Daughter to take care of my beautiful mum who passed. From the moment I first spoke to Paula, she made me feel at ease and made me laugh which is something I really needed at that sad time. I loved the fact its a female run business and wanted women to take care of my mum after a long hospital stay. Paula's upmost care, attention to detail and honouring of the process was amazing. I felt so blessed that my mum was being cared for by such lovely ladies. Nothing was too much trouble and the special touches Paula a